Adorama vs. DigitalRev.com vs. Samy's Camera: Camera Stores Reviewed

Adorama → http://www.adorama.com

⌊ in Cameras & Photo

Adorama is an online store that sell camera's and its equipments from well known brands at affordable price. If you are a photographer than, Adorama is best place for you to purchase camera, films, binoculars and everthing thing that you need for your photography purpose. This is one ... read more...

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⌊ Ask a question about Adorama

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Adorama

DigitalRev.com → http://www.digitalrev.com

⌊ in Cameras & Photo

DigitalRev.com is a social network built for photo-loving people. Whether you are a professional or beginner, fashion model or creative director, photojournalist or art student, you will find many fun and inspirational conversations await. You can shop in the DigitalRev.com online megastore, built f... read more...

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⌊ Ask a question about DigitalRev.com

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DigitalRev.com

Samy's Camera → http://www.samys.com/

⌊ in Cameras & Photo

Samy’s Camera offers photography equipment such as cameras and tripods at great prices. They aim to please their customers by offering good service and reasonable prices. These are some of the products that are available in their store: Video cameras Lighting Tripods Photo printers Home... read more...

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⌊ Ask a question about Samy's Camera

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⌊ Samy's Camera overview on Knoji

Samy's Camera

Buying a camera can be a big decision. Whether it is a point and shoot digital camera or a sophisticated DSLR camera. The following article will review three retail camera stores, price comparisons and customer comments.

Adorama

Adorama has been in business since 1975, selling cameras, camera accessories, home electronics and more. In addition to their online store, they have a retail store in New York City. They have been an accredited member of the Metropolitan New York Better Business Bureau since 1992 and they have an A+ rating. They not only sell cameras and camera accessories, they also offer the following services.

• Rental department
• Used department
• Photo development
• Online workshops designed for every level of photography
• Astronomy showcase
• Home theater showcase

DigitalRev.com

DigitalRev.com is an online photographic superstore where you can buy all of your cameras and accessories. They are also a photographic social network for anyone to share and display their photographs. DigitalRev.com is located in Hong Kong and offers the following:

• Photography equipment
• Share your photos board
• Launch your photo career board

Samy's Camera

Samy's Camera has been in business since 1976 selling amateur and professional photographic equipment. Along with their online store, they have several retail stores located in Los Angeles, Santa Barbara, Pasadena, Culver City and Santa Ana California. Samy's Camera is a member of the Los Angeles, California Better Business Bureau with an A+ rating. They also offer the following:

• Rentals
• Used and collectables
• Digital prints
• Custom photo books

Price Comparisons

Here are some common camera and camera accessory price comparisons. Many times there can be a rebate on cameras.

Canon PowerShot SX-160 IS black

• The cost for this camera at Adorama is normally $214. The cost after the current rebate is $179.
• DigitalRev.com does not carry this camera for some reason.
• The cost at Samy's Camera is normally $219. After their rebate, the cost is $169.

Panasonic Lumix FZ 200

• The cost for this camera at Adorama is $589.
• The cost at DigitalRev.com is $499.
• The cost at Samy’s Camera is $599.

Fujifilm WCL-X100 0.8x Wide Conversion Lens for X100 Digital Camera

• The cost at Adorama is $349.
• The cost at DigitalRev.com is $359.
• The cost at Samy’s Camera is $349.95.

Canon ESO 5D Mark III Digital SLR Camera Body

• The cost at Adorama is $2,975.
• The cost at DigitalRev.com is $3,069.
• The cost at Samy’s Camera is $2,975 after rebate.

Canon's Speedlite 600EX-RT flash

• The cost at Adorama is $569.
• The cost at DigitalRev.com is $559.
• The cost at Samy’s Camera is $569.99 after the $60 rebate.

AF-S Nikkor 50mm f/1.8G Lens

• The cost at Adorama is $216.95.
• The cost at DigitalRev.com $229.
• The cost at Samy’s Camera $216.95, but was out of stock when I searched for it.

Nikon D5200 DX-Format Digital SLR Camera Kit with 18-55mm f/3.5-5.6G AF-S DX (VR) Lens

• The cost at Adorama is $896.95.
• The cost at DigitalRev.com is $879.
• The cost at Samy’s Camera $896.95

Canon EF-M 22mm f/2 STM Lens

• The cost at Adorama is $489.
• DigitalRev.com did not list a price. They only say pre-order and they will notify the customer.
• The cost at Samy’s Camera $489.

Product Availability

Many items at DigitalRev.com stated they were pre-order and did not give a price. They just have a button you can click to enter in your email address and they will notify you. A number of products I searched for at Samy’s Camera were out of stock. This could be due to popularity of the product.

Customer Ratings and Comments

Adorama

Adorama is a customer certified member of Bizrate.com who gives them the following customer ratings.

• Adorama is given an excellent overall satisfaction rating of 9.1 out of 10.
• They are rated 8.8/10 in prices relative to other online stores.
• In the category of customer support, Adorama is rated 8.7/10.
• They were given a rating of 9.0/10 in the category of product selection.
• Overall, Adorama has a 94% customer satisfaction rating on Bizrate.com.

Recent customer comments include:

• “Very pleased with every order I've placed with Adorama.” – Bob
• “Very good selection, internet interface is good but could be improved. Quick shipping! I purchased several items from Adorama in the past, their performance was always on very good level. Very highly recommended.” – Online Shopper
• “It was my first big purchase from Adorama and I am very satisfied!” – Jeff
• “No complaints. I've bought items from Adorama for many years and they are top notch. Probably spent enough with them to buy a new car over the past dozen years and will continue to do so.” – kiranpatil
• “Great customer service. Even though product was out of stock at the time they kept me informed of status. Quick personal replies to emails.” - Maat

White Paper Tricks – Exploring Photography by Adorama TV

DigitalRev.com

DigitalRev.com has excellent customer ratings on both ResellerRatings.com and eKomi.com.

• ResellerRatings.com gives DigitalRev.com an excellent overall rating of 9.63 out of 10 based on 1,640 customer reviews.
• eKomi.com rates DigitalRev.com 4.7 out of 5 based on 1,753 customer reviews. 

Recent customer comments from ResellerRatings.com include.

• "Stunning service. Everything as described except the delivery time which was WAY faster!! 2 days from the other side of the world on new years eve - astonishing service! Very impressed, have already referred to colleagues and will use again when looking for photographic equipment. Thank you." –ghmw, January 2013
• "Highly recommend DigitalRev - found them to be the cheapest company available and delivery was very fast (considering it was over xmas) it arrived in just a few days - excellent lenses too. Many thanks" – batman 1056, January 2013
• "Perfect! I was a little worried about making the order because the price was so amazingly lower than anyone else - but everything went through OK, I was able to track my order and it all arrived promptly. A very happy customer !" – Mark 531, January 2013
• "The lens and filter I ordered arrived really fast (estimated 5 Jan, actual 2 Jan). The tracking system is excellent, too. The items arrived in perfect condition and were well protected in bubblewrap which the kids loved to play with! I will use DigitalRev again without hesitation. Thanks!" – Mimble, January 2013
• "I got my Eos M camera within 2 days of ordering. It was the best price i could find on the net. It was even cheaper than Amazon and Jessops. The service was excellent. I would use Digitalrev again." – Mistafussi, January 2013
• "Excellent from start to finish. Great prices, great selection of gear and availability and more importantly speedy shipping from HK to the UK. Wouldn't hesitate to recommend DigitalRev to friends and will be ordering again in the future." – Otispunkmeyer, January 2013

Samy’s Camera

Samy’s Camera also has the following customer ratings:

• Google Wallet Reviews rates Samy’s Camera 4.7 out of 5.
• PriceGrabber.com gives them an all-time rating of 4.61 out of 5. 

Customer comments on PriceGrabber.com were most favorable including:

• “Very easy to find items, great pricing .Called on Sunday to ask questions about cameras and lens compatibility, very knowledgeable staff.” – tpnunnery, January 2013
• “Very clear on availability and process of ordering . Large variety of products and price competitive. Good place to shop.” – Joesunl, December 2012
• “Been researching on the Tokina 11-16mm lens and comparing with Nikon equivalent. Information here was straight forward. And product seemed cheapest here and easy to find too. Love the rebates too. Thanks Ray” – rsyombo, December 2012
• “Site very easy to use. Got the price for the camera I wanted. I had searched the internet and had found this price elsewhere on the internet but it disappeared by the time I went to buy. Thanks Samy for holding the price. I have not gotten my goods yet so cannot comment on that. Nice smooth checkout process.” – lacina, December 2012
• “Samy's Camera online is a great experience. Easy to read item features and connects with Paypal simply. I typically shop in the store and think that they are very reputable and reliable. I will definatly use the web store again. Thanks Samy! Best Regards, Miles Marshall” – mmcamera, October 2012
• “Easy to navigate website. Helpful customer service on the phone.” – enjz54, October 2012
• “Some difficulty with web site ordering--site is not particularly user-friendly. Catalog says free shipping, yet I am charged $5.00+ for shipping and handling. Why??” – markmarv2004, December 2012

Samy’s Camera presents the Canon T4i Test Shoot

Customer Service

Customer service is important when you are shopping for a product and once you order the product and receive the product.

Adorama

You can reach Adorama customer support the following ways:

• Adorama has a contact us email form you can use with customer service questions.
• You can call their sales department toll free at 1-800-223-2500 or their customer support department at 1-800-815-0702
• They also have a chat now option.

DigitalRev.com

DigitalRev.com has limited customer support, you can contact the company through the following methods.

• Submit a ticket using their online form.
• Call 1-347-284-6188 or 1-917-675-3427 in the United States. These are not toll free numbers.
• In the UK, you can call 08453 550 888 or 02071 938 103.
• In Australia, you can call (02) 8006 1588 or (02) 8091 8073.

Samy’s Camera

You can contact Samy’s Camera customer service toll free at 1-800-321-4726 Monday through Friday, 6:00 AM to 6:00 PM PST and Saturdays 9:30 AM to 6:00 PM.